Política de privacidad
Welcome to the SIDI store. We place great importance on the security of your personal information and are committed to protecting your privacy in accordance with the law. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information, as well as the rights you hold under the EU General Data Protection Regulation (GDPR).
By visiting this website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.
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I. Information We Collect
To provide you with products and related services, we may collect the following information:
1. Information You Voluntarily Provide
When you place an order, register an account, contact customer service, or subscribe to marketing communications, we may collect:
* Name
* Shipping address
* Billing address
* Email address
* Phone number
* Order details
* Payment method information (we do not store your full bank card details)
* Information provided during communications with customer service
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2. Information Collected Automatically
When you visit the website, we may automatically collect:
* IP address
* Browser type
* Operating system
* Device information
* Access time
* Pages viewed
* Referring website
* Cookie information
* Website usage behavior
This information is primarily used to improve website performance, enhance user experience, and ensure website security.
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II. How We Use Your Information
Your personal information may be used for the following purposes:
* Processing orders and shipping products;
* Providing after-sales service;
* Responding to your inquiries;
* Managing accounts;
* Preventing fraud and ensuring transaction security;
* Optimizing website operations and user experience;
* Sending information about new products, promotions, and marketing materials (subject to your consent);
* Fulfilling legal and regulatory obligations.
We will not use your personal information for purposes unrelated to those listed above.
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III. Payment Information
To ensure payment security, we do not store your full bank card details or payment passwords.
Online payments are processed through secure third-party payment service providers; relevant payment information is handled by these third-party institutions in accordance with their own privacy policies.
For Cash on Delivery (COD) orders, we collect only the information necessary to complete the delivery. ---
IV. Use of Cookies
To provide a better browsing experience, our website may use cookies and similar technologies.
Cookies help us to:
* Save the contents of your shopping cart;
* Remember your language and regional settings;
* Improve website operational efficiency;
* Analyze website traffic data;
* Provide personalized content and advertisements.
You may refuse or delete cookies through your browser settings; however, some website functions may be affected as a result.
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V. Information Sharing
We will not sell, rent, or trade your personal information, except in the following circumstances:
* Sharing delivery information with logistics companies to fulfill orders;
* Sharing necessary payment information with payment service providers;
* Sharing necessary data with website technical service providers;
* Providing information to government agencies or judicial bodies as required by laws and regulations;
* Protecting our legitimate interests or preventing fraud.
All partners are required to protect your personal information in accordance with applicable laws.
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VI. Data Security
We implement reasonable technical and administrative measures to protect your personal information, including but not limited to:
* SSL encrypted transmission;
* Access controls;
* Data backups;
* Security monitoring;
* Prevention of unauthorized access, modification, disclosure, or destruction.
However, as internet transmission cannot be guaranteed to be 100% secure, please keep your account information safe.
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VII. Data Retention Period
We retain your personal information only for as long as necessary to achieve the purposes for which it was collected.
When the law requires the retention of relevant data, we will retain it in accordance with legal requirements; once the retention period expires, we will delete or anonymize the relevant information as required by law.
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VIII. Your Rights (GDPR)
If you are located in the European Union or the European Economic Area (EEA), you have the following rights:
* Access your personal information;
* Correct inaccurate information;
* Delete your personal information (right to be forgotten);
* Restrict the processing of your personal information;
* Object to the processing of your personal information;
* Obtain a copy of your data (right to data portability);
* Withdraw your prior consent (without affecting the lawfulness of processing based on consent before its withdrawal);
* Lodge a complaint with the relevant data protection supervisory authority.
To exercise the above rights, please contact us using the contact details provided below. ---
IX. Children's Privacy
This website does not sell products to minors under the age of 16.
We do not knowingly collect personal information from minors. If we discover that such information has been collected inadvertently, we will delete it promptly after verification.
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X. Third-Party Websites
This website may contain links to third-party websites or services.
We have no control over the privacy policies of third-party websites; please consult their respective privacy policies regarding data processing activities that occur when you visit them.
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XI. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or business operations.
Updated policies will be posted on this page and become effective as of the date of publication. We recommend that you check this page periodically to stay informed of the latest content.
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XII. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Customer Service Email: [RobYamamoto788@gmail.com]
Please include your name, order number (if applicable), and details of your inquiry in your email; we will respond to your request within a reasonable timeframe.
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XIII. Governing Law
This Privacy Policy applies to goods and services provided by this website to consumers in the European region and is interpreted and enforced in accordance with applicable EU data protection laws and regulations (including the General Data Protection Regulation (GDPR)). We will update this policy promptly in the event of changes to relevant laws and regulations.